Air Duct


Biohazard Remediation and Removal

Carpet / Upholstery
Tile / Grout

Fire & Smoke Damage

Epoxy Flooring

Insulation Services

Mold Removal
Mold Remediation

Water Damage Restoration

Upstate NY Water Damage Restoration Experts

One Hour Response Time 24/7

Water damage can be devastating and requires immediate attention. We are the company you can count on to respond immediately with trained flood cleanup and water damage remediation professionals 24 hours a day, seven days a week.

When water damage occurs, our trained team will facilitate the three key steps that must be completed in the process. First, we will remove all standing water. This step includes the dehumidification process that eliminates water vapor and other moisture. Next, we’ll treat and clean all the sewage water, toxins, chemicals, and other contaminants left behind an antimicrobial. In the final step, we’ll identify and repair the source of the original issue.

If you have to file an insurance claim for water damage, the process can be complicated. There are several factors that can affect whether the water damage is covered, and how much of it your insurance policy covers; we’ll work with you and your insurance provider every step of the way.

A Cleaner Image provides professional Water Damage Restoration in Rochester, Buffalo, Syracuse, and the rest of Upstate NY. You can count on us to respond immediately for water damage restoration and basement waterproofing, regardless of when you discover the damage. Call us 24/7 and we will assess your situation and begin the water remediation process quickly to bring your home or business back to pre-loss condition.

Water Damage Cleanup

Flood Damage Restoration and Water Removal Rochester

  • 24/7 Emergency Services
  • Fully Licensed & Insured
  • Project Management
  • Sewage Removal
  • Structural Dehumidification

ARE YOU AWARE of the ongoing effects of water damage in little or no time at all?

Did you know that within…


  • Water contamination spreads to unaffected areas
  • Moisture sensitive surfaces swell and disfigure
  • Furniture stains appear on carpeting and may become permanent
  • Paper goods and records may be ruined
  • Drapery fabrics that contact water may develop permanent watermarks


  • Pre-existing moisture related problems
  • Drywall softens and warps
  • Cellulosic browning may occur on natural fabrics
  • Foam cushion (pad) can begin to disintegrate
  • Bacterial odor problems begin to develop
  • Wood furniture, in contact with water, can become permanently ruined due to discoloration and swelling
  • Rust stains appear on carpeting and other surfaces


  • Mildew and biological growth takes place; odors begin to permeate the structure
  • Wood floors are warped and ruined
  • Glue down and double stick installations being to come loose
  • Woven carpet installations could shrink
  • Delamination of tufted carpet is possible
  • Vinyl floor coverings can permanently discolor, adhesives can break down
  • Componentry inside pianos and organs begin to swell from moisture
  • Allergies and asthma can be aggravated


  • Structural integrity of interior wall, sub floors, and ceiling installations can be permanently damaged
  • Mildew can permanently stain / damage natural materials
  • Serious health hazards to occupants of buildings have developed